Welcome

Welcome to the Interpersonal Skills for Professionals course. This course is all about people focused communications. We’ve all met that dynamic, charismatic person that just has a way with people and making  great memorable first impressions. This course will help students work towards developing those soft skills that make for an unforgettable personality and professional presentation by employing the various communication skills, negotiation techniques and other strategies for engaging in impactful conversation and effective networking.

This is a self-pacing, 4-hour, 12-Module, 10-Lesson course complete with audio with text lessons and instructor-host videos. There is a BONUS downloadable e-textbook as well as PDF worksheets and handouts for use during the course and future reference. Each lesson module has a multi-question quiz to test your learning of the content covered. 

There is no set time requirement to complete the course, so you may work at your own pace, logging off to take breaks then logging back on to progress to completion at your convenience. Be certain to take advantage of any discounted subject related courses to fully explore your learning options on our Proper Advantage Professional Development Online Training platform.

 

You get one chance to make a great first impression!

Effective interpersonal communication skills can help you to start making the professional impact you want.

Get started now

Course Objectives

Clear goals promote rapid and easy learning!

  • Learn the difference between hearing and listenin and ways to improve the verbal skills of asking questions and communicating with power.

  • Explore what non-verbal communication is and how it can enhance interpersonal relationships.

  • Identify the skills needed in starting a conversation, moving a conversation along and progressing to higher levels of conversation.

  • Identify ways of creating powerful introductions, remembering names, and managing situations when you’ve forgotten someone’s name.

  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people.

  • Learn how the use of facts and emotions can help bring people to your side and identify ways of sharing one’s opinions constructively.

  • Learn ways of preparing for a negotiation, opening a negotiation, bargaining and closing a negotiation.

  • Learn how to make an impact through powerful first impressions, situation assessments and being zealous without being offensive.

Course Curriculum

  • 1

    Welcome to the course!

    • Navigating Your Course Portal

    • Welcome & Course Introduction from the Host

    • Before we begin...

    • Action Plan: Interpersonal Skills for Professionals

    • E-Textbook: Interpersonal Skills for Professionals

  • 2

    Module 2: Verbal Communications Skills

    • Module 2 Lesson: Verbal Communications Skills

    • Module 2 Quiz: Test Your Learning

    • Module 2 Handout: Quick Reference Sheet - Verbal Communication Tips

  • 3

    Module 3: Non-Verbal Communication Skills

    • Module 3 Lesson: Non-Verbal Communication Skills

    • Module 3 Quiz: Test Your Learning

  • 4

    Module 4: Making Small Talk & Moving Beyond

    • Module 4 Lesson: Making Small Talk & Moving Beyond

    • Module 4 Worksheet: Four Levels of Communication

    • Module 4 Quiz: Test Your Learning

    • Module 4 Handout: Quick Reference Sheet - Conversation Tips

  • 5

    Module 5: Moving The Conversation Along

    • Module 5 Lesson: Moving the Conversation Along

    • Module 5 Quiz: Test Your Learning

  • 6

    Module 6: Remembering Names

    • Module 6 Lesson: Remembering Names

    • Module 6 Quiz: Test Your Learning

    • Module 6 Handout: Quick Reference Sheet - Mnemonics & Name Recall

    • Instructor Host Midway Check-in

  • 7

    Module 7: Influencing Skills

    • Module 7 Lesson: Influencing Skills

    • Module 7 Quiz: Influencing Skills

  • 8

    Module 8: Bringing People to Your Side

    • Module 8 Lesson: Increasing Influence - Bringing People To Your Side

    • Module 8 Worksheet: Use Plenty of Facts

    • Module 8 Quiz: Test Your Learning

  • 9

    Module 9: Sharing Your Opinion

    • Module 9 Lesson: Sharing Your Opinion

    • Module 9 Quiz: Test Your Learning

  • 10

    Module 10: Negotiation Basics

    • Module 10 Lesson: Negotiation Basics

    • Module 10 Quiz: Test Your Learning

  • 11

    Module 11: Making An Impact

    • Module 11 Lesson: Making An Impact

    • Module 11 Quiz: Test Your Learning

  • 12

    Module 12: Finishing Up & Next steps

    • Congratulations! Final Comments...

    • You're Almost Done!

    • Before you go...

Course Pricing

4-hr Online Course

Bonus Material

Enjoy a complimentary e-textbook, a great discount offer and lifetime access.

  • Downloadable E-Textbook

    This course comes with a downloadable e-textBook as a great course resource as you work through each lesson or for future reference.

  • Lifetime Access

    Every student may access any course in their student portal to review course content at anytime.

  • Future Course Discount

    Upon completion of this course, we'll offer you a discount to take another Proper Advantage Professional Development Series online course.

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