Welcome to the Interpersonal Skills for Professionals course. This course is all about people focused communications. We’ve all met that dynamic, charismatic person that just has a way with people and making  great memorable first impressions. This course will help students work towards developing those soft skills that make for an unforgettable personality and professional presentation by employing the various communication skills, negotiation techniques and other strategies for engaging in impactful conversation and effective networking.

This is a self-pacing, 4-hour, 12-Module, 10-Lesson course complete with audio with text lessons and instructor-host videos. There is a BONUS downloadable e-textbook as well as PDF worksheets and handouts for use during the course and future reference. Each lesson module has a multi-question quiz to test your learning of the content covered. 

There is no set time requirement to complete the course, so you may work at your own pace, logging off to take breaks then logging back on to progress to completion at your convenience. Be certain to take advantage of any discounted subject related courses to fully explore your learning options on our Proper Advantage Professional Development Online Training platform.


You get one chance to make a great first impression!

Effective interpersonal communication skills can help you to start making the professional impact you want.

Course Objectives

Clear goals promote rapid and easy learning!

  • Learn the difference between hearing and listenin and ways to improve the verbal skills of asking questions and communicating with power.

  • Explore what non-verbal communication is and how it can enhance interpersonal relationships.

  • Identify the skills needed in starting a conversation, moving a conversation along and progressing to higher levels of conversation.

  • Identify ways of creating powerful introductions, remembering names, and managing situations when you’ve forgotten someone’s name.

  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people.

  • Learn how the use of facts and emotions can help bring people to your side and identify ways of sharing one’s opinions constructively.

  • Learn ways of preparing for a negotiation, opening a negotiation, bargaining and closing a negotiation.

  • Learn how to make an impact through powerful first impressions, situation assessments and being zealous without being offensive.

Course Curriculum

    1. Navigating Your Course Portal

    2. Welcome to the Course! Introduction & Information

    3. Before we begin...

    4. Action Plan: Interpersonal Skills for Professionals

    5. E-Textbook: Interpersonal Skills for Professionals

    1. Module 2 Lesson: Verbal Communications Skills

    2. Module 2 Case Study: Verbal Communications Skills

    3. Module 2 Quiz: Test Your Learning

    4. Module 2 Handout: Quick Reference Sheet - Verbal Communication Tips

    1. Module 3 Lesson: Non-Verbal Communication Skills

    2. Module 3 Case Study: Non-verbal Communication

    3. Module 3 Quiz: Test Your Learning

    1. Module 4 Lesson: Making Small Talk & Moving Beyond

    2. Module 4 Case Study: Making Small Talk

    3. Module 4 Worksheet: Four Levels of Communication

    4. Module 4 Handout: Quick Reference Sheet - Conversation Tips

    5. Module 4 Quiz: Test Your Learning

    1. Module 5 Lesson: Moving the Conversation Along

    2. Module 5 Case Study: Moving the Conversation Along

    3. Module 5 Quiz: Test Your Learning

    1. Module 6 Lesson: Remembering Names

    2. Module 6 Case Study: Remembering Names

    3. Module 6 Handout: Quick Reference Sheet - Mnemonics & Name Recall

    4. Module 6 Quiz: Test Your Learning

    5. Midway Course Check-in

About this course

  • $395.00
  • 44 lessons
  • 0 hours of video content

Course Pricing

4-hr Online Course

Bonus Material

Enjoy a complimentary e-textbook or e-workbook and a great discount offer.

  • Downloadable E-Textbook or E-Workbook

    This course comes with a downloadable e-textbook or e-Workbook of course content. It's a great course resource as you work through each lesson and for future reference.

  • Anytime Access 24/7

    Access this course at anytime convenient for you to complete, review or retrieve any of the course content.

  • Future Course Discount

    Upon completion of this course, we'll offer you a discount to take another Proper Advantage Professional Development Series online course good for 90 Days!

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